Let's Talk.

Annesley Cutting
Annesley Village, Nottinghamshire

Tel: 07772 481696


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© 2019 by Steve Hodgkinson Consulting

I help put brand identity into your customer experience

There's no getting away from the fact that, in today's highly connected world, customer &  workplace experience is of critical importance to the sustained growth of a business.

Brand loyalty & brand affinity are now more important than anything else and business owners in all industry types must act fast if they are to gain or maintain a competitive edge.

I work with businesses to provide a customer experience strategy, that creates a unique 'feel' to your brand and builds a community with both your customers and your staff.  

My Services.

One on one coaching.

My one to one coaching support is a favourite with owners of smaller businesses that would like to offer something different to the market and create a brand that resonates. 

With 24/7 support and a bi-monthly coaching call, you will see dramatic results in a short time.

  • Enhance your USP & develop a buzz brand.

  • Develop a full customer experience system.

  • Increase Referrals.

Consultancy service.

For larger businesses with established branding and customer base, I am able to offer my support as a consultant on a project basis. I will work directly with you to identify your specific needs, create a workable solution and then (following approval) work with your team to implement the changes.

  • Develop your brand experience in all areas.

  • Improve customer retention & increase sales.

  • Increase referrals & reduce marketing costs.


"You've got to start with the customer experience and work back towards the product. Not the other way around."

Steve Jobs